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Privacy Policy

Introduction

Retention Release Services Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company name and business details
  • Information about retention amounts and claims
  • Communications between you and our service

How We Use Your Information

We use the information we collect to:

  • Provide and improve our administrative enforcement services
  • Communicate with you about your claim
  • Process payments and manage billing
  • Comply with legal obligations
  • Send you updates about our services (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your data is no longer required, we will securely delete or anonymize it.

Your Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and email service providers. These parties are obligated to protect your information and use it only for the purposes we specify.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" 27/01/2026.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Retention Release Services Ltd
Email: info@retentionrelease.co.uk

Last Updated: February 8, 2026